Recently purchased 2 x 20k winches for my new Isuzu NPS, Winches have arrived and look great, still to be fitted and tried, but i am confident at this stage all will be good, Customer service has been amazing right through the process, i made a mistake when ordering which i thought would be a huge and costly issue, but the Guys at Carbon sorted it no issues at all, cannot recommend this company more, outstanding, very happy customer